Privacy Policy

1. Introduction

Welcome to Praxeo Resolve (a strategic arm of SmartCounsel.AI). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website or interact with our Meta lead forms.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which you provide to us, including:

• ✓ Identity Data: First name, last name.
• ✓ Contact Data: WhatsApp number, phone number, email address.
• ✓ Case Data: Details regarding your PF claim, KYC issues, or UAN status provided during the diagnostic process.

3. How We Use Your Data

We use your data strictly for the following purposes:

• ✓ To provide a diagnostic report on your PF status.
• ✓ To contact you via WhatsApp or Phone for a resolution call.

4. Data Security & Sharing

Your data is stored in secure, encrypted private databases. We never sell or rent your personal data. We only share data with service providers (like Meta) to facilitate tracking and optimization of our resolution services.

5. Your Legal Rights

You have the right to request access, correction, or erasure of your personal data. To exercise these rights, please contact our data protection officer at info@smartcounsel.ai.

6. Third-Party Links

This website may include links to third-party websites (e.g. LinkedIn). We do not control these third-party websites and are not responsible for their privacy statements.